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"Digital Payment Wallet" means an application on your desktop or cellular device, comparable to cell phone, pill or laptop, that stores your cost data for facilitating on-line or contactless payments. You possibly can store payment data in a digital wallet together with however not limited to credit, debit, prepaid or loyalty card numbers.
"Direct Pay" means the net cost for the purchase of Draw-Primarily based Lottery Video games Performed Online (topic to system availability), executed by the Payment Technique of the Participant without the necessity to fund the Player Account, relatively than by using Unutilized Funds and/or Bonus Funds.
"Direct Pay Subscription Terms" means the terms and circumstances applicable to a subscription for tickets for a Draw-Based Lottery Sport Performed On-line made through Direct Pay in accordance with Section 5.
"Dormant Account" means a Participant Account that is described in Part 10.2 but does not embody the Participant Account of an individual registered for My PlayBreak;
"Downtime" has the that means specified in Part 15.2;
"Draw-Based Lottery Recreation Played Online" means any of the games made obtainable via OLG.ca every now and then that: (i) constitutes a "lottery scheme" for functions of the Criminal Code (Canada), (ii) requires the Participant to pick out a set of numbers or other play parts (whether or not chosen by the Player and/or randomly generated), and (iii) has its end result or consequence being decided by a draw, but does not embrace any Pay-to-Play Recreation or any Play-for-Free Sport.
"Error" has the that means specified in Part 15.1;
"Error Funds" has the that means specified in Section 15.1;
"Event" has the meaning specified in the applicable Pay-To-Play Sport Guidelines;
"Excluded Individual" means a person who is not permitted to register an account with OLG.ca or, if the individual already has a Player Account, to maintain that Participant Account in an activated state, together with:
1. an individual who does not fulfill the entire eligibility standards which might be described in Part 4.1 of this Settlement;
2. a person who has been excluded from OLG.ca by court docket order or any applicable legislation or regulation or any rule or coverage enacted pursuant thereto, including the AGCO Requirements;
3. a person who's prohibited from accessing a gaming site or enjoying lottery schemes under Customary 3.01 or Customary 3.01.1 of the AGCO iGaming Standards, or any other relevant provision of the AGCO iGaming Standards or AGCO Standards, now and again;
4. an individual who has registered for self-exclusion from a On line casino (as defined in the AGCO Gaming Standards) under My PlayBreak, for the duration of their My PlayBreak time period (see the Responsible Gambling and My PlayBreak Policy for additional information);
5. an individual registered for My PlayBreak;
6. an individual who's an worker of OLG or who, by contract or another arrangement with OLG, is prohibited from registering an account with OLG.ca; and
7. an individual who is an worker of an "iGaming vendor" or "an iGaming entity" (as such phrases are outlined within the OLG Rules Respecting iGaming Lottery Games as amended or replaced now and again).
"FINTRAC" means the Monetary Transactions and Reports Evaluation Centre of Canada and the successors thereof;
"Future Recreation Transaction" has the which means specified in Part 5.3;
"Video games" means, collectively, Draw-Based mostly Lottery Video games Performed On-line, Pay-to-Play Games and Play-for-Free Games;
"iGaming System" means the system that is used by OLG for the purpose of registering and administering Player Accounts, facilitating the enjoying of Video games by Players, and paying prizes;
"Intending Player" means an individual described in Section 4.1;
"Dwell Stream" or "Live Streaming" means the real-time or close to actual-time audio-visual stream of a specific sporting match, sport, competition, tournament or particular event which a Participant can entry by meeting the eligibility requirements set out in Section 4.5;
"Login Credentials" means a novel mixture of identifiers created by a Participant that's utilized by a Participant to establish themselves to the iGaming System every time the Player wants to entry their Participant Account consisting of, at a minimal, a username (together with the e-mail deal with associated with such Participant Account) and a password.
"Lottery Sport Rules" means any phrases, situations, explanations, rules and procedures, including the prize structure, issued by OLG or the Interprovincial Lottery Company every now and then (along with this Agreement) which apply to a Draw-Based mostly Lottery Recreation Played Online and which are designated by OLG as Lottery Sport Guidelines. Topic to Part 3, the Lottery Recreation Guidelines are incorporated into and kind a part of this Agreement;
"Cell Applications" means any software developed by or on behalf of OLG that Potential Gamers and Gamers can set up on their cell device, corresponding to mobile phone or tablet, and by means of which select Games are made obtainable to eligible Gamers every now and then;
"Multi-Factor Authentication" has the which means specified in Section 4.4.
"My PlayBreak" has the which means specified in the Responsible Playing and My PlayBreak Policy;
"OLG" means Ontario Lottery and Gaming Corporation and the successors thereof;
"OLG.ca" means OLG's websites and Cell Applications through which choose Games are made available to eligible Players once in a while;
"OLG Web Gaming Privateness and Cookie Coverage" means the OLG.ca cookie and privacy coverage, as amended or replaced by OLG infrequently. Subject to Part 3, the OLG Web Gaming Privateness and Cookie Policy is incorporated into and varieties a part of this Agreement;
"OLG IP Rights" has the meaning specified in Section 14.3;
"Payment Method" means the cost options that OLG accepts for funding Participant Accounts or making purchases utilizing Direct Pay, that are listed throughout the Deposit and Direct Pay pages, and as updated occasionally in OLG’s sole discretion, which will embrace however are not restricted to such options as credit score cards, debit cards, e-transfers and the use of a Digital Fee Wallet.
"Pay-to-Play Game" means any of the games or merchandise made available by means of OLG.ca sometimes that: (i) constitutes a "lottery scheme" for purposes of the Criminal Code (Canada), (ii) requires the Participant to position a wager or make a wager as a condition to getting into the game, and (iii) affords the Player a chance to win a Prize but does not embody any Draw-Primarily based Lottery Recreation Played On-line or any Play-for-Free Game. Examples of Pay-to-Play Games embrace Sports activities Betting Games Performed On-line and casino type games reminiscent of roulette and slots;
"Pay-to-Play Sport Rules" means the phrases, situations, explanations, guidelines and procedures (for example, how a Prize is won, the worth and odds of profitable Prizes for a person Pay-to-Play Recreation, the Prize tiers inside a Pay-to-Play Sport) issued by OLG infrequently (in addition to this Settlement) which apply to a specific Pay-to-Play Recreation and which are designated by OLG as Pay-to-Play Game Guidelines. Subject to Part 3, the Pay-to-Play Sport Rules are included into and form a part of this Agreement;
"Player" means a person (for certainty, aside from a person who is or becomes an Excluded Individual) who has efficiently registered a Player Account that has not been Suspended, Deactivated, or Closed;
"Player Account" means a Player's account of notional funds corresponding to Canadian dollars that's maintained on the iGaming System, and in addition consists of the Participant's registration information, deposit and withdrawal transaction historical past, and game-play data that the Participant can access through OLG.ca every now and then;
"Player Contact Information" means a Participant's contact info that's associated with a Player Account and stored in the iGaming System on the related time including, for example, the Participant's name, e-mail handle, mailing tackle and phone number;
"Player-Initiated Transaction" has the which means specified in Part 10.1;
"Play-for-Free Game" means any of the free video games made obtainable by means of OLG.ca sometimes that contain some the options of a "lottery scheme" for purposes of the Criminal Code (Canada) but don't afford an opportunity to win a Prize or require any cost to play;
"Player Support" means OLG.ca's buyer help companies, which might be contacted in accordance with Section 18.1;
"Prize" means a prize received by a Participant from a Recreation in accordance with the applicable Lottery Recreation Rules or Pay-to-Play Recreation Rules;
"Prospective Player" means any particular person who visits OLG.ca however is not a Player;
"Accountable Playing and My PlayBreak Policy" means the OLG responsible gambling policy relating specifically to OLG.ca, as amended or changed by OLG from time to time. Subject to Section 3, the Responsible Gambling and My PlayBreak Policy is included into and types part of this Settlement;
"Sports Betting Games Played Online" means Pay-to-Play Games made available by means of OLG’s on-line sports activities betting platform.
"Suspended Account" has the meaning specified in Section 12.1;
"Suspend" or "Suspension" signifies that a Participant Account has been set to a Suspended Account as described in Section 12.1;
"Time-primarily based One-time Password" has the which means specified in Section 4.4.
"Unutilized Funds" means any notional funds corresponding to Canadian dollars which can be credited to a Player Account, together with Prizes but excluding Bonus Funds, that haven't been used by the Player.
Three Additional Documents COMPRISING Part of THIS Settlement
This Agreement incorporates by reference the phrases, conditions, insurance policies, statements and explanations of other documents, including:1. the relevant Lottery Game Guidelines and Pay-to-Play Recreation Rules;
2. any relevant webpage consumer agreement;
3. any applicable mobile utility user agreement;
4. the Accountable Gambling and My PlayBreak Policy;
5. the Direct Pay Subscription Terms;
6. the applicable Bonus Funds Terms; and
7. OLG Internet Gaming Privateness and Cookie Coverage.
In the occasion of any conflict or inconsistency between any provision of this Settlement and between any of such different terms, circumstances, policies, statements and explanations, the order of precedence shall be in descending order of clauses i.to vii. above, except that this Settlement shall rank below the applicable Lottery Recreation Rules and Pay-to-Play Game Rules referenced in clause i. and above the phrases, situations, insurance policies, statements and explanations referenced in clauses ii. to vi.
4 REGISTRATION OF A Player ACCOUNT
4.1 ELIGIBILITY TO REGISTER A Player ACCOUNT
Solely Players are allowed to play Draw Primarily based Lottery Games Performed Online, Pay-to-Play Games through OLG.ca. A person who wishes to change into a Participant (an "Intending Player") must satisfy the next criteria, as decided by OLG in its sole discretion:1. the Intending Player must not already be a Participant. A Player is barely entitled to have one Player Account. Solely Gamers who're at the least 19 years of age will be capable to play Pay-to-Play Games, Play-for-Free Video games. The registration or attempted registration of a couple of Player Account will represent a cloth breach of this Settlement;
2. the Intending Participant must be at least 18 years of age. All Players who are a minimum of 18 years of age are eligible to play Draw-Primarily based Lottery Video games Performed Online;
3. the Intending Participant should reside in Ontario;
4. the Intending Player should be physically positioned within the Province of Ontario every time the Player plays any of the Games (including when signing up for Future Recreation Transactions);
5. the Intending Player must not be an Excluded Particular person;
6. the Intending Player should be an individual who is performing on their very own behalf.
8. within the case of Sports Betting Games Played Online, the Intending Participant should comply with the provisions of paragraphs 5(a), (b), (c) and (d) of Part 14.5 every time the Intending Participant performs any of the Video games.
An Intending Participant who does not satisfy all the foregoing criteria shouldn't be eligible to register an account with OLG.ca or to turn into a Participant. The Intending Player must not be acting for or on behalf of anybody apart from themselves, whether or not as an agent or in any other case; and
7. the Intending Participant must submit true, complete and accurate data when offering registration info. OLG, in its sole discretion, could require additional info or documentation from an Intending Player or Participant previous to finishing the registration of a Player Account or at any time thereafter, together with for the needs of confirming a Participant's id or other Participant Contact Info and so as to analyze any other suspected breaches of this Settlement (together with any suspected fraudulent or dishonest activity). A failure of the Intending Participant to satisfy any of the foregoing will represent a fabric breach of this Agreement.
OLG will disclose an Intending Player's registration information and extra info or documentation supplied for the purposes of authenticating the Intending Player’s registration info to third-get together service suppliers for such purposes and to in any other case affirm that an Intending Participant has happy the foregoing criteria and is eligible to register a Player Account. In addition, OLG might equally disclose information in respect of a Participant to third-events on occasion for the purposes of (i) confirming the Player's continued eligibility to maintain a Player Account, (ii) investigating any suspected breaches of this Settlement (together with any suspected fraudulent or dishonest activity), and (iii) exercising any of OLG's other rights described on this Agreement or in any of the opposite paperwork included on this Agreement by reference pursuant to Section 3.
By offering any info or documentation to OLG, the Intending Participant (or the Participant, because the case could also be) consents to the gathering, use, storage, and disclosure of such information by OLG for any and all of the needs contemplated on this Agreement or in any of the other paperwork included on this Settlement by reference pursuant to Part 3. Please see the OLG Internet Gaming Privateness and Cookie Coverage for additional data concerning the collection, use, disclosure and storage of non-public data by OLG.
4.2 Participant ACCOUNT Data
Information that is submitted by an Intending Player who's registering an account with OLG.ca should be true, accurate and complete on the time it is offered to OLG and such data must stay true, correct and full following the registration of a Player Account. If any of such registration information adjustments following the registration of a Participant Account, it is the Player's sole responsibility to ensure that the Participant stays entitled to have a Player Account pursuant to the phrases of this Settlement and, if crucial, to update the Player's information in the Player Account by going to the "My Account" or "Account Information" web page.OLG could, occasionally, disclose a Player's registration information to third-occasion service suppliers for the purposes of confirming that the Participant's registration information remains true and correct. In addition, OLG might, at any time in its sole discretion, request additional info and documentation from a Player and may disclose such additional info and documentation to third events for this purpose.
You consent that OLG, and its third-occasion service providers, can acquire, use, retailer and disclose private information as defined in the OLG Privacy and Cookie Coverage. You consent that this information can be utilized, stored, retained, and disclosed outside of the Province of Ontario and Canada. This consent enables the following companies to be offered: (i) verification of identification; (ii) fee processing; (iii) location verification; (iv) analytics; (v) customer relationship administration and player help; (vi) electronic mail services; and (vii) technical support.
The failure of a Player to replace their Participant Account info in a timely manner will constitute a material breach of this Agreement by the Participant. Following the registration of a Participant Account, if OLG discovers that any of the registration data associated with a Participant Account which is then on file in the iGaming System is just not true or is not accurate or full (together with, for instance, as a result of a Player's circumstances have modified and the Player didn't update their data that's associated with the Participant Account), OLG may take all steps in relation to the Player or the Participant Account that OLG determines, in its sole discretion, to be appropriate. For example, these steps could embrace Suspending, or Deactivating the Participant Account, investigating any safety points and, in the case of suspected or actual id theft or fraud, disclosing all relevant data to the appropriate legislation enforcement authorities and different third parties that OLG determines to be acceptable (for instance, the AGCO, OLG's fee processors, and credit card issuers and brands).
4.Three REQUIRED DOCUMENTATION
OLG may require a Participant to supply additional data and documentation if OLG, in its sole discretion, determines that the additional data or documentation is needed to adjust to relevant laws or regulatory requirements, or if OLG considers the collection of such information or documentation to be mandatory or advisable so as to forestall fraud or different unlawful exercise (whether or not suspected or actual) or to in any other case address a suspected or actual breach of the phrases and conditions of this Agreement, or to affirm a Player's identification or entitlement to receive or withdraw Unutilized Funds. With out limiting the generality of the foregoing, a Player will probably be required to supply to OLG such data and documentation as OLG might decide that it requires in order to adjust to its FINTRAC reporting obligations. By providing such extra data or documentation to OLG, the Participant shall be deemed to symbolize and warrant to OLG that such data is true and accurate or that such documentation is a real, correct and complete copy of the original.4.4 Accessing a participant account
When registering for a Player Account, an Intending Player can be required to create Login Credentials. A Participant is not permitted to disclose the Login Credentials to every other individual (including, with out limitation, other Players, Potential Players, members of the family, or minors), and only the Participant is permitted to make use of the Login Credentials to log into the related Participant Account. Following the registration of a Player Account, the Player is solely liable for sustaining the security and secrecy of the Participant's Login Credentials, including related safety or verification questions and answers. With out limiting the generality of the foregoing, a Participant will not be permitted to make use of their Login Credentials or System Biometric Authentication for the aim of giving any other particular person access to the Player's Player Account for any reason. All transactions (for instance, modifications to registration information and Player Contact Information, deposits, withdrawals, Game play and lottery ticket purchases) made by a Participant Account following the proper entry or software of legitimate Login Credentials (together with while Gadget Biometric Authentication is enabled) will be deemed to have been made by the Participant, and the Participant can be solely chargeable for all such transactions.If a Player intentionally or unintentionally discloses their Login Credentials to anybody else, or if the Player suspects that another person might need found the Participant's Login Credentials (whether or not such other individual has used or attempted to use the Player's Login Credentials), the Player should immediately change their password on OLG.ca and notify Player Help relating to the compromise or possible compromise of the unique Login Credentials.
A Player can change the password related to their Login Credentials at any time by going to the "My Account" or "Account Information" web page.
A Participant has the option to enable (through their Player Account) System Biometric Authentication to access their Participant Account.
The Participant is answerable for the care and control of any device they use to access OLG.ca, store Gadget Biometric Knowledge or allow System Biometric Authentication. The Player acknowledges that when System Biometric Authentication is enabled by their Participant Account, any Biometric Data stored in the gadget used to allow the characteristic can be used to entry the Player’s Participant Account. Every time a Participant uses Device Biometric Authentication to access their Participant Account, they will be deemed to symbolize and warrant to OLG that their own and no other individual’s Gadget Biometric Data has been used as part of Gadget Biometric Authentication. OLG doesn't entry nor retailer Device Biometric Knowledge.
OLG shall not be liable for any direct or oblique damages arising out of or related to the Player’s use of, inability to make use of, or enabling of Device Biometric Authentication. OLG reserves the right to disable Device Biometric Authentication at any time with out notice.
A Participant has the option of enabling Multi-Factor Authentication as an additional verification issue to access their Player Account together with the usage of a Player’s Login Credentials. "Multi-Factor Authentication" is an authentication technique that requires the Player to input a Time-based mostly One-time Password supplied by that third-social gathering utility in addition to their Login Credentials, to affirm the Player’s identification once they attempt to sign-in to their Participant Account. A "Time-based One-time Password" is a brief password generated by a 3rd-social gathering application that can solely be used once and inside a sure period of time earlier than it turns into invalid, at which point the Participant can be required to input a newly generated Time-based One-time Password.
A Player could download any third-social gathering authenticator utility to their cell device or desktop from Google Play or Apple’s App store, including however not restricted to Google Authenticator, Duo Cellular or Microsoft Authenticator. By selecting to obtain, entry or use a 3rd-celebration application, the Participant accepts and agrees that there could also be further phrases and circumstances governing this software and it is the Player’s responsibility to determine whether or not to simply accept and agree to such third-occasion phrases and situations. OLG shall not be liable for any direct or oblique damages resulting from the download, entry or use of the third-get together application selected by the Player in accordance with Section 14.1 and 14.2 of this Settlement.
4.5 Participant ACCOUNTS
A Participant can access the main points of their Participant Account by way of the OLG.ca webpage by going to the "My Account" or "Account Information" web page together with, for instance, to see the next data:1. the Player's registration data, including Participant Contact Information;
2. the Participant's Login Credentials, in addition to associated safety questions and solutions;
3. the present notional balance of the Player Account;
4. the monetary transaction history related to the Participant Account; and
5. the game-play history related to the Participant Account.
If a Participant discovers any inaccuracy or error in the data that is contained in their Player Account, or if the Participant suspects that such an inaccuracy or error could exist, regardless of who's accountable for the inaccuracy or error, the Player is required to immediately contact Player Assist.
OLG.ca is a lottery and gaming webpage meant for personal leisure. A Player may only use their Participant Account for these purposes. A Participant might solely use their Player Account for private purposes. A Participant is not permitted to make use of OLG.ca or any component thereof (together with a Participant Account) or any content included on OLG.ca for any enterprise, commercial or public purpose or for another goal that OLG advises the Participant sometimes isn't permitted. With out limiting the generality if the foregoing, a Participant might not, through chat or in any other case, display, provide or transmit any content that's deemed by OLG to be inappropriate (including by use of a username or nickname) or threaten bully or otherwise harass another Participant.
OLG might take all steps in relation to the Player or the Player Account that OLG determines, in its sole discretion, to be acceptable in respect of any hateful, discriminatory, sexist, violent, offensive or different inappropriate content. Without limiting the generality of the foregoing, OLG might, in its sole discretion, require that a username or nickname be changed, remove any content material deemed to OLG to be non-compliant with the foregoing and/or Suspend or Deactivate the Player Account.
A Participant Account will not be the property of the Player and can't be assigned or transferred to or shared with any other individual by the Participant for any function.
To be eligible to access Live Streaming (subject to system availability) through their Player Account, a Player must, at the primary instance and throughout their access: (a) be located in Ontario; and (b) meet at least considered one of the next necessities:
1. The full Balance of their Player Account have to be higher than zero (for certainty, the stability of no less than one of the Cash Stability or the Bonus Funds stability must be larger than zero);
2. The Participant has wagered by a Sports activities Betting Game Played On-line inside twenty-four (24) hours previous to first accessing Stay Streaming; or
3. The Live Streaming is in respect of the particular match, game, competitors or special occasion on which the Player has wagered via a Sports Betting Recreation Performed On-line within 336 hours (roughly 14 calendar days) previous to first accessing Stay Streaming.
For certainty, a Player will lose any entry they must Live Streaming upon failing to meet the foregoing eligibility necessities.
5 Playing By means of SUBSCRIPTION FOR FUTURE Attracts
5.1 Payment Options FOR SUBSCRIPTIONS
Gamers could play sure Draw-Based Lottery Games Played Online by means of subscription offered a player has Unutilized Funds (or, topic to the relevant Bonus Fund Terms, Bonus Funds) in their Player Account, or by Direct Pay (topic to system availability) in accordance with the Direct Pay Subscription Phrases, and in any other case complies with the phrases of this Part 5 and the OLG Rules Respecting iGaming Lottery Video games.5.2 SUBSCRIPTION Options:
1. OLG presents two forms of subscription choices, as follows: the "consecutive draw" option, which offers a Participant the choice to routinely purchase a ticket for a delegated variety of consecutive attracts in a Draw-Primarily based Lottery Game Performed On-line in accordance with the OLG Guidelines Respecting iGaming Lottery Video games. The number of consecutive draws accessible varies from a minimal of two to the utmost number offered to the Player on OLG.ca; and2. the "never miss a draw" choice, which supplies a Participant with the option to routinely buy a ticket for an indefinite variety of attracts in a Draw-Based mostly Lottery Game Played Online in accordance with the OLG Rules Respecting iGaming Lottery Video games.
5.3 FUTURE Game TRANSACTIONS
A ticket purchase transaction by a Player by means of subscription in accordance with this Part 5.Three is known as a "Future Recreation Transaction".A Player who engages in, or makes an attempt to engage in, Future Recreation Transactions is solely responsible for regularly ensuring that:
1. their Player Account comprises sufficient Unutilized Funds (or Bonus Funds, if relevant) or that their permitted Direct Pay payment card is legitimate, operational and authorized by the issuing financial establishment to process transactions ("Funded"), for such Future Game Transaction; and
2. that the Player has accomplished the long run Game Transactions with adequate time (as determined by OLG) to allow OLG to course of and file such transaction.
Without limiting the generality of the foregoing, such Participant must, in addition to complying with all of the opposite terms and situations of this Settlement which are then in effect:
1. ensure that they have a legitimate ticket for the relevant draw as evidenced by the purchase confirmation displayed within their Participant Account; and
2. ensure the existence, completeness, and accuracy of the knowledge displayed within their Player Account (including, with out limitation all purchase confirmations);
all before such draw is held.
OLG doesn't undertake any obligation or accountability for notifying a Player:
1. if they do not have a "valid ticket" (as such time period is outlined in the OLG Rules Respecting iGaming Lottery Games) for any specific draw or attracts; or
2. in the event that they do or might have inadequate Unutilized Funds (or Bonus Funds, if applicable) available or if their permitted Direct Pay fee card will not be Funded, to play a specific Recreation prior to rejecting the relevant transaction
provided that the foregoing won't prohibit OLG's means to so notify a Player.
6 DEPOSITS INTO Player ACCOUNT AND DIRECT PAY
6.1 FUNDING A Participant ACCOUNT AND DIRECT PAY
In order to play Games (other than Play-for-Free Video games) on OLG.ca, a Player is required to have a positive notional stability of funds of their Player Account. Notwithstanding the foregoing, a Player might buy tickets for Draw-Based mostly Lottery Games Performed Online through Direct Pay on OLG.ca (topic to system availability). OLG is not going to prolong credit to Gamers.If, on the time that a wager, wager, or buy is to be made in respect of a Recreation, a Participant Account doesn't have enough funds accessible or a permitted Direct Pay fee card shouldn't be Funded, then the wager, wager or buy is not going to be made and the Player’s entry into the sport shall be rejected. A Player is solely responsible for ensuring that their Player Account comprises enough funds or their permitted Direct Pay payment card is Funded, as applicable, for a Sport (together with any Future Game Transaction). OLG doesn't undertake any obligation or accountability for notifying a Player if they do or could have insufficient funds obtainable or if their permitted Direct Pay payment card is or is not funded, to play a specific Sport (together with any Future Recreation Transaction) prior to rejecting the relevant transaction (provided that the foregoing won't prohibit OLG’s skill to so notify a Participant).
In addition, subject to certain exceptions, any monetary Prizes from Video games which are performed by way of OLG.ca, together with those Draw-Based Lottery Games Played Online funded by means of Direct Pay, shall be loaded to the Participant Account by the use of a credit score to the notional steadiness of such Player Account. The withdrawal of funds representing such Prizes from a Player Account will likely be subject to the phrases and situations of this Settlement. Directions for claiming non-financial Prizes shall be supplied to Gamers by OLG infrequently.
6.2 Technique of DEPOSITING FUNDS AND Using DIRECT PAY
A Player might, using Canadian dollars solely: (i) fund their Player Account by depositing funds with OLG; or (ii) full a purchase for Draw-Based mostly Lottery Games Played Online using Direct Pay, via an accepted Cost Technique. INTERAC e-Transfer® funds are usually not permitted to be used in a purchase order for Draw based Lottery Games Performed On-line utilizing Direct Pay.A list of all presently accepted Payment Methods might be discovered inside the Deposit and Direct Pay pages. No other Cost Strategies are permitted.
OLG reserves the precise to alter, add, or remove accepted Payment Methods, and the phrases and conditions relevant to accepted Cost Strategies, subject to note, if relevant. Gamers are solely accountable for reviewing accepted Payment Strategies before initiating any transaction with OLG.
Gamers ought to bear in mind that some credit card issuers might deal with the funding of a Player Account as a money advance and cost a price for each such credit card transaction. Any money advance fee or different fees relating to using a Cost Method are the Player’s sole duty.
Credit score cards or debit playing cards which can be accepted Cost Methods must be issued in Canada by a Canadian bank or monetary institution. Players might only deposit funds utilizing a Payment Method for which the Player is an authorized user, as outlined by the Canadian bank, financial establishment, or fee processing operator, as applicable.
OLG won't acquire online banking or password information.
A Participant ought to familiarize themselves with the terms and circumstances that govern using their chosen Payment Method prior to utilizing it to fund a Participant Account or for Direct Pay together with, but not restricted to any money advance charges or different fees related to using the Fee Methodology.
OLG or its fee processing service providers could retailer Payment Method or card information on servers located outside of Ontario, but within Canada. In addition, OLG and its fee processing service suppliers could use and disclose aggregated transaction data for varied analytical functions regarding their respective companies (but not regarding a specific or identifiable Player). By utilizing an accepted Cost Technique to fund a Player Account or for Direct Pay, the Participant expressly consents to OLG or its cost processing service providers, or each, storing such transaction data positioned on servers located outdoors of Ontario, but inside Canada and utilizing and disclosing aggregated transaction data for the purposes described in this paragraph.
The service provider related to any deposit transaction might be "Ontario Lottery and Gaming Corporation".
Every time a Player makes use of an accepted Cost Methodology to make a deposit with OLG for functions of funding the notional stability of a Player Account or for Direct Pay, they are going to be deemed to signify and warrant to OLG that the Player has all necessary rights and authority to make use of such bank card, debit card or the funds within the relevant bank account for such purposes, together with in circumstances through which the bank card, debit card or checking account is jointly held with one or more other persons or is held by an individual other than the Participant.
OLG, or its fee processing service suppliers, will hold a Player's monies which can be deposited with OLG for purposes of funding the notional stability of a Participant Account in a checking account or escrow account as trustee for the Player (not as banker or debtor). However anything to the contrary contained on this Settlement, OLG will deal with a Player's money that has been deposited with OLG as a trustee, and nothing contained herein shall create or give rise to any obligation on the a part of OLG to repay any money to the Player as the Player's debtor. For the avoidance of doubt, a Player Account shouldn't be a checking account and, therefore, is just not insured, guaranteed, sponsored, or otherwise protected by any deposit or banking insurance coverage system. Funds deposited with OLG for purposes of funding the notional balance of a Player Account, and financial Prizes which are credited to a Participant Account, won't accrue curiosity for the advantage of the Participant, and the Player shall not be entitled to assert any curiosity from OLG in respect of any such funds.
In the occasion that any amount turns into owing to OLG by the Participant underneath or in accordance with the phrases of this Settlement, OLG shall have the proper to deduct such quantities from the Player's Unutilized Funds and to regulate the notional balance of funds in the Player Account accordingly with out the requirement for any advance or additional notice to be provided to the Player by OLG.
6.Three DEPOSIT AND DIRECT PAY LIMITS AND LIMITATIONS
In addition to any deposit limits established by a Participant, OLG (in its sole discretion) could prohibit a Participant's means to fund the notional steadiness of a Player Account or engage in Direct Pay, including however not limited to by:1. establishing minimal and maximum quantities of funds which may be deposited by a Player with OLG for the aim of funding the notional steadiness of a Player Account, on a transaction-by-transaction foundation or throughout a number of time durations. As well as, a selected credit card is probably not registered with a couple of Player Account;
3. restricting a Participant's potential to change deposit methods throughout specified periods of time;
4. restricting a Participant's means to change sure credit card info or otherwise impose situations previous to changing bank card information (for instance, requiring that the Participant contact Participant Help);
5. altering acceptable strategies of fee; or
6. limiting the variety of deposits that a Participant can make for the purpose of funding the notional stability of a Player Account. As of the date of this Settlement, the minimal deposit quantity for a single deposit by a Participant cannot be less than $15.00 and cannot exceed $999,999.00;
2. limiting the number of different credit cards that a Participant can use to fund a Player Account or make a purchase order using Direct Pay. As of the date of this Settlement, a Participant cannot make more than ten (10) such deposits.
Subject to the deposit limits set by OLG pursuant to this Section 6.3, a Participant has the choice to set, change or remove deposit limits for their Participant Account applicable to the periods of time and in the style contemplated in the Accountable Gambling and My PlayBreak Policy
6.Four CHARGEBACKS
A "Chargeback" occurs for the needs of this Agreement when a credit score or debit cardholder contacts the bank or different financial institution that issued the card to provoke a refund for a fee transaction that was made using the card or the account related to the card, and the bank or financial establishment requests that OLG return the related funds.If a Participant funds the notional stability of their Player Account or completes a purchase utilizing Direct Pay and thereafter a Chargeback happens in respect of all or part of the transaction, OLG (or any of its third-party service suppliers) might take any or all of the following actions, in each case as OLG, in its sole discretion, determines to be acceptable:
1. Suspend the Player Account pending decision of any dispute relating to the Chargeback in accordance with Part 12.1;
2. request that the Player contact Player Support to explain the circumstances of the Chargeback;
3. debit the Unutilized Funds in the Participant Account with the amount of the Chargeback. If that debit results in a unfavorable steadiness of Unutilized Funds within the Participant Account, the amount of the destructive steadiness will constitute a debt owed by the Player to OLG, and OLG reserves the suitable to get well such amount from the Participant;
4. Deactivate the Participant Account and exclude the Participant from playing Games on OLG.ca (i.e., deem the person to thereafter be an Excluded Individual); or
5. initiate a dispute decision course of with the related bank or monetary institution, which may embrace OLG offering proof relating to the deposit transaction and/or Chargeback to a payment processing service supplier and/or a financial institution or financial establishment.
7 WITHDRAWALS FROM A Player ACCOUNT
7.1 Strategies OF WITHDRAWING UNUTILIZED FUNDS
Subject to certain exceptions, withdrawals of Unutilized Funds from a Player Account will be processed via an electronic financial institution switch (in Canadian dollars solely) to a bank account that is registered by the Player and which OLG has verified and accredited, to its satisfaction, is held by the Player at a bank or other monetary establishment acceptable to OLG in Canada. A Player just isn't permitted to designate a checking account for such purposes that's not held by the Player (alone or along with different persons).The Player acknowledges and agrees that:
1. OLG will require the Participant to submit documentation (by electronic add by way of OLG.ca or as OLG could in any other case instruct) that, in OLG's sole determination, evidences the Player's authority over the checking account that's to be registered.
A Participant won't be entitled to specify every other fee methodology or currency of payment for a withdrawal. For instance, OLG may require a duplicate of a void cheque or a bank account statement, in either case which includes the Participant's name, civic tackle and the bank account quantity, all of which should match the data associated with the Player Account that's stored in OLG's iGaming System;
2. by submitting such documentation to OLG, the Player can be deemed to characterize and warrant to OLG that such documentation is a true, accurate and complete copy of the original; and
3. if the Player registers a checking account that is held jointly with a number of other persons, withdrawals of Unutilized Funds from their Participant Account will probably be paid into such joint account and, subsequently, could also be accessed by the other account holders. For example, a Participant will not be capable of withdraw Unutilized Funds to a credit card even when the Player used a credit card to deposit funds with OLG for functions of funding the notional steadiness of their Participant Account. OLG, in its sole discretion, might sometimes return Unutilized Funds to a Participant by different acceptable means.
7.2 WITHDRAWAL LIMITS AND LIMITATIONS
Topic to the phrases and conditions of this Agreement, a Player could withdraw Unutilized Funds from their Player Account up to the then-present steadiness of Unutilized Funds.A Player is not going to be entitled to withdraw Unutilized Funds from a Participant Account via OLG.ca at any time that a Participant Account is Suspended except OLG, in its sole discretion, determines that the withdrawal (in whole or in part) shall be permitted. If a Player Account is Suspended and the Participant desires to make a withdrawal of Unutilized Funds, the Player must contact Player Assist.
OLG could once in a while specify minimal and maximum withdrawal amounts applicable to Participant Accounts. As of the date of this Settlement, the minimal amount of a single withdrawal of Unutilized Funds by a Participant is $2, and there isn't a maximum amount of a single withdrawal of Unutilized Funds by a Player. If a Player wishes to withdraw lower than the specified minimal quantity, the Participant should contact Player Help.
OLG may infrequently limit the number of withdrawals of Unutilized Funds by a Player that a Player could make throughout a specified time frame. As of the date of this Settlement, a Player is permitted to make only one withdrawal of Unutilized Funds per day.
7.3 WITHDRAWAL CANCELLATIONS
OLG may, in its discretion, refuse a withdrawal request if OLG suspects such withdrawal is made in breach of this Agreement (whether or not such violation is a cloth Breach). OLG will make reasonable efforts to promptly notify the Player of such refusal via the Player Contact Information related to the Participant Account.A Participant might cancel their withdrawal request by their Participant Account. Offered such cancellation has not been processed by OLG, the relevant funds shall be returned to the Unutilized Funds in the Participant Account.
7.Four WITHDRAWAL PROCESSING Instances
Following a Player's request to withdraw Unutilized Funds from their Player Account and the satisfaction of all different phrases and conditions for a withdrawal (including offering any required information or documentation to OLG), in most circumstances OLG will be capable to course of the withdrawal within three Enterprise Days. In some circumstances, a longer period of time for processing a withdrawal may be required. OLG is not going to be required to notify the Participant of any delay related to the processing of a withdrawal of Unutilized Funds or the reason for such delay except further info or documentation is required to be offered by the Player.Eight BONUS FUNDS Phrases
8.1 BONUS FUNDS
Infrequently, OLG could, in its sole discretion, whether for promotional functions or otherwise, supply to add Bonus Funds into a Player Account, topic to the Participant (in their discretion) accepting the offer of the Bonus Funds. Bonus Funds have a notional monetary value only, so they aren't Unutilized Funds on the time they're awarded. A Participant won't be obligated to accept Bonus Funds. A Player shouldn't be entitled to receive Bonus Funds until OLG, in its sole discretion, determines that Bonus Funds ought to be provided to a particular Participant. A Player can forfeit Bonus Funds at any time by contacting Player Assist.OLG could have the correct to find out the qualification criteria for all promotions and awarding of Bonus Funds. The standards shall be specified within the terms and conditions that OLG determines are relevant to any specific Bonus Funds, and any use of such Bonus Funds should comply with the relevant terms and circumstances relating thereto (the "Bonus Funds Terms"). All Bonus Funds Phrases will be deemed to be incorporated by reference on this Settlement, and in the event of any inconsistency between the Bonus Funds Phrases and the phrases and circumstances of this Agreement, the Bonus Funds Terms shall govern to the extent of the inconsistency.
The awarding and availability of Bonus Funds are in OLG's sole discretion. The usage of Bonus Funds may be limited to specific Video games and specific intervals of time, and Bonus Funds may expire and be cancelled if they aren't used prior to a specified date or time. The applicable Bonus Funds Phrases must be consulted. In addition, OLG might cancel Bonus Funds which have been uploaded into a Player Account at any time in its sole discretion.
8.2 Utilizing BONUS FUNDS
If a Participant who wants to play Games (apart from Play-for-Free Video games, Sports activities Betting Video games Performed On-line and Draw Based mostly Lottery Games Played On-line) has both Bonus Funds and Unutilized Funds in their Player Account (regardless of whether the awarding of the Bonus Funds preceded or followed the credit score of notional funds to the balance of the Player Account, whether or not resulting from a deposit of funds with OLG by the Participant or the profitable of a Prize by the Participant), the Unutilized Funds might be used first to play the eligible Games until the entire Unutilized Funds have been utilized, following which time the Bonus Funds might be used. Winnings from wagers placed with Bonus Funds are added to the Bonus Funds stability.If a Player chooses to pay for Draw-Primarily based Lottery Games Performed On-line utilizing Direct Pay they don't seem to be permitted to use Unutilized Funds nor Bonus Funds to pay for any portion of the whole buy worth; your complete buy must be made using Direct Pay. If a Participant wishes to make use of Unutilized Funds and/or Bonus Funds of their Participant Account to pay for any portion of any buy, the Player should pay for the entirety of the acquisition with Unutilized Funds and/or Bonus Funds in accordance with this Agreement. In respect of subscriptions for Draw-Based mostly Lottery Games Performed On-line, a Participant could change the tactic of fee for Future Sport Transactions between: (i) Direct Pay, and (ii) Unutilized Funds and/or Bonus Funds of their Player Account, in accordance with the Direct Pay Subscription Terms.
For Draw-Primarily based Lottery Games Played Online and Sports activities Betting Video games Played On-line, Bonus Funds will be utilized in accordance with the relevant Bonus Fund Terms. Pursuant to such terms, a Participant could also be required and/or permitted to use Bonus Funds for the acquisition of Draw-Primarily based Lottery Video games Played Online and Sports Betting Video games Performed Online, as applicable, prior to Unutilized Funds being utilized.
The Bonus Funds Terms might contemplate that certain Bonus Funds will turn out to be Unutilized Funds solely after certain wagering necessities have been glad. A Player should evaluate the applicable Bonus Funds Terms previous to accepting an offer of Bonus Funds. If a Player does not settle for the relevant Bonus Funds Phrases of their entirety, then the Participant must not accept the related Bonus Funds or choose-out of the promotion in accordance with such Bonus Fund Terms.
9 Promoting
9.1 PUBLISHING WINNER Information
OLG may publish the winner’s title, city/metropolis, Prize amount, recreation name, "insider" status, draw date and paid date on OLG’s web site (OLG.ca).10 DORMANT ACCOUNTS
10.1 how a player account becomes a dormant account
A Participant Account will develop into a Dormant Account if there has not been a Participant-Initiated Transaction for a period of 36-consecutive months, except the Player Account is for a person registered for My PlayBreak. For this objective, a "Player-Initiated Transaction" means (i) a deposit of funds by the Participant for the purpose of funding the Participant Account, (ii) a withdrawal of Unutilized Funds from the Participant Account, or (iii) a bet, wager or buy of a Draw-Based Lottery Recreation Performed On-line or a Pay-to-Play Game, including a Future Sport Transaction that has not expired or been suspended as a consequence of insufficiency of Unutilized Funds or for some other reason. For the avoidance of doubt, participation in a Play-for-Free Sport shouldn't be considered a Player-Initiated Transaction. If a Future Sport Transaction related to such a Player Account expires or is suspended or cancelled for any motive, the foregoing 36-month interval can be calculated beginning on the day that the final Future Sport Transaction is processed from the Player Account, being the last Participant-Initiated Transaction.10.2 effects of a dormant account
A Participant just isn't restricted from accessing their Player Account in the course of the time it's a Dormant Account. A Dormant Account (that has not been Deactivated) will stop to be a Dormant Account upon the completion of a Participant-Initiated Transaction. If a Player Account stays a Dormant Account for 30 consecutive days, OLG will Deactivate such Participant Account no earlier than the 31st day after the date the Participant Account became a Dormant Account.Upon a Participant Account changing into a Dormant Account, OLG will use affordable efforts to notify the Player through the email address related to such Participant Account of the next: (i) the Player’s Player Account has turn into a Dormant Account; (ii) the steadiness of Unutilized Funds related to the Player Account; (iii) the results of the Participant not taking the steps contemplated in this Section 10.2 to take away the Dormant Account standing from their Participant Account.
However Part 12.2, upon the Deactivation of a Dormant Account, OLG will robotically retain the Unutilized Funds subsisting at such time till: (i) OLG approves a request from the Intending Participant to reactivate their Deactivated Dormant Account in accordance with Part 10.3; or (ii) OLG receives proper instructions referring to the disposition of such funds from the Participant or their legal consultant.
10.3 REACTIVATION OF A DEACTIVATED DORMANT ACCOUNT
OLG will retain information relating to a Deactivated Dormant Account within the iGaming System in accordance with its record retention policies. If a Dormant Account is Deactivated pursuant to Part 10.2, the Intending Participant related to such Dormant Account may thereafter contact Player Help to request the reactivation of such Dormant Account. If such a Deactivated Dormant Account is reactivated, it may have the identical account details as those which existed as of the date the Dormant Account was Deactivated. In the event that any of the related information has modified (for example, the Participant Contact Info), the Intending Player might be solely responsible for updating such information and complying with the phrases and conditions of this Settlement that are then in effect.Eleven PLAYER’S CLOSURE OF ACCOUNTS
11.1 CLOSURE OF A Participant ACCOUNT BY THE Participant
A Participant may close their Player Account at any time by contacting Player Help ("Closed Account"). If a Player is no longer eligible to have a Participant Account (for instance, if the Participant might be relocating to a jurisdiction outdoors of the Province of Ontario, or if the Player becomes an Excluded Particular person), the Participant is required to shut their Player Account.Upon Closure of a Player Account, the Player Account will not be accessible by the Participant till such time because the Player has contacted Participant Help to request a re-opening of the Participant Account and OLG has permitted of such re-opening. All Future Game Transactions associated with the Closed Player Account that have not been completed by the time of Closure can be cancelled.
Notwithstanding the Closure of the account, OLG will retain a Player’s information in accordance with its file retention insurance policies. For more info on how OLG retains a Player’s personal info, see the OLG Internet Gaming Privacy and Cookie Coverage
Subject to the minimum withdrawal requirements in Part 7.2 and documentation requirements in Section 4.3, if a Player Closes their Player Account and Unutilized Funds stay in the Player Account at the moment, OLG will return the Unutilized Funds to the Player's bank account that's related to the Participant Account, the details of that are saved by OLG on the iGaming System. Within the occasion that no checking account is associated with the Player Account, or if OLG shouldn't be capable of efficiently deposit the Unutilized Funds in such bank account (for instance, as a result of the checking account has been closed or as a result of OLG requires extra info in an effort to confirm that the bank account belongs to the Participant), OLG will use affordable efforts to contact the Player utilizing the Player Contact Information to advise as to the status of the Participant Account and the balance of Unutilized Funds.
12 DEACTIVATION OR SUSPENSION OF A Player ACCOUNT IN OLG'S DISCRETION
12.1 SUSPENSION OF A Player ACCOUNT
OLG shall have the appropriate to suspend a Player Account at any time in its sole discretion (a "Suspended Account"). With out limiting the foregoing, and by means of example solely, OLG might Suspend a Player’s access to their Participant Account if it suspects that the Participant has improperly initiated a Chargeback or has dedicated any breach of this Player Settlement, relevant law, Lottery Sport Rules, and/or the Pay-to-Play Recreation Rules.Whereas a Participant Account is Suspended:
1. a Player will be unable to login or entry their Player Account;
2. a Player will likely be unable to withdraw any Unutilized Funds unless OLG, in its sole discretion, determines in any other case;
3. all Future Game Transactions related to the Suspended Participant Account will be suspended and/or cancelled (i.e. no buy or different financial transaction in respect thereof that has not been completed at the time the Participant Account is Suspended can be accomplished); and
4. a Player could also be required to cooperate with any investigations conducted by OLG into the Player’s conduct prior to the Suspension being lifted (together with provisions of further documentation or data as requested by OLG). Failure to cooperate with this subsection 12.1(d) shall be deemed a fabric Breach of this Agreement.
If, throughout the Suspension, OLG determines that the Player has committed a fabric Breach of this Agreement, it could Deactivate the Player Account in accordance with Section 12.2.
12.2 DEACTIVATION OF Player ACCOUNTS
OLG shall have the right to deactivate a Participant Account at any time in its sole discretion (a "Deactivated Account").If OLG Deactivates a Participant Account, OLG will deposit an amount equal to the Unutilized Funds as at such date into the bank account that's related to the Participant Account (subject to the minimum withdrawal requirements detailed in Part 7.2 and extra documentation necessities in Part 4.3), the small print of that are saved by OLG on the iGaming System. In the event that no bank account is related to the Player Account, or if OLG shouldn't be in a position to successfully deposit the Unutilized Funds in such checking account (for example, because the bank account has been closed or because OLG requires extra information to be able to affirm that the checking account belongs to the Participant), OLG will use its cheap efforts to contact the Participant using the Player Contact Info. If OLG is unable to contact the Player, then OLG will retain the Unutilized Funds till OLG receives correct instructions relating to the disposition of such funds from the Participant or their legal representative.
However the foregoing, if OLG Deactivates a Participant Account on account of the incidence of a fabric Breach by the Player underneath this Settlement, OLG (in its sole discretion) shall be entitled to treat any or all the Unutilized Funds as forfeited by the Participant, in which case the Player won't be entitled to have the Unutilized Funds returned.
Thirteen Impact OF DEACTIVATION OR CLOSURE OF A Participant ACCOUNT
With out limiting the foregoing, when a Participant Account is a Closed Account or a Deactivated Account:1. Any scheduled wagers, bets or purchases (together with for Future Sport Transactions) that haven't been accomplished previous to the Closure or Deactivation will be cancelled;
2. the Player won't be entitled to obtain any offers for brand spanking new Bonus Funds, and any present Bonus Funds associated with the Participant Account will probably be cancelled and the Participant is not going to be entitled to obtain any compensation in respect of the cancelled Bonus Funds; and
3. this Settlement will terminate, aside from these provisions which by their nature are supposed to outlive the termination of this Agreement.
14 ACCESSING AND Using OLG.CA
14.1 Provide AND Maintenance OF Participant Equipment AND Providers
Prospective Players, Intending Gamers, and Gamers are solely liable for supplying and sustaining all gear, technology and providers that they require to access and use OLG.ca. The performance or operation of OLG.ca or any webpage or Cell Applications that OLG might make out there to Players once in a while may be affected by a Player's laptop gear, mobile gadget, Web connection or different factors which are outside of OLG's control. In some circumstances, a Potential Participant, Intending Participant, or a Player might not have the ability to access or use some or all of the components or performance of OLG.ca on account of deficiencies in their very own tools or know-how or the service providers retained by them. For example, a sluggish Internet connection could adversely affect the efficiency or operation of OLG.ca, or an outdated internet browser or the settings on a Player's laptop could cause some or the entire content of OLG.ca to display incorrectly or to fail to show.OLG makes no representation or warranty of any variety relating to the compatibility, performance, performance or operation of OLG.ca or any component thereof on any Intending Participant, Potential Participant or Player's pc or different gadgets used to entry OLG.ca.
Gamers might require or resolve to make use of additional third-party companies to access OLG.ca (e.g., internet service provider settlement; mobile provider agreement; e-mail account; textual content messaging service (SMS)) or to access their Player Account, together with by means of use of Multi-Issue Authentication or System Biometric Authentication. The Player is solely accountable for any agreements and fees associated to those third-celebration services. A Participant ought to familiarize themselves with the phrases and situations that govern any such providers previous to utilizing them to entry OLG.ca or their Participant Account.
14.2 THIRD-Get together Content material; JOINT Video games
In an effort to access or use certain components of OLG.ca, it may be vital for a Prospective Participant or a Participant to obtain software (for example, certain on line casino video games may require a flash player or an up-to-date internet browser; and the use of Multi-Issue Authentication requires the Participant to obtain a third-social gathering software that may generate a Time-based One-time Password.)Certain third-occasion product suppliers could require the prospective Participant or the Participant to accept and conform to further terms and conditions gover
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